Our contact information
(877) 255-3570 (between 11:00a.m.
and 5:00p.m. CST Monday-Thursday)
Refund, Returns and Cancellation Policies:
All returns for a refund are subject to a 15% restocking fee
All returns require a RMA#, to receive a RMA# please email us at RMA@SuperLaptopDeals.com or call us at (877) 255-3570.
Recertified Desktop PC & Notebook Return Policy
Return for refund within: 15 Days (15% Restocking Fee )
This is our Detailed Desktop PC, Notebook Return Policy. Under this policy all Desktop PCs/Notebooks/Tablet PCs are subject to a 15% restocking fee minus shipping and handling, and this supersedes all other return policies. There are NO EXCEPTIONS to this policy. Any Desktop PCs/Notebook/Tablet PC that is deemed defective may be returned for a replacement within 30 days only, but a request for refund will not be granted. If a Desktop PC/Notebook/Tablet PC is returned for a replacement, but no problems are found, the Desktop PC/Notebook/Tablet PC will be returned at your (the buyer's) expense. You should be certain in your decision to purchase a Desktop PC/Notebook/Tablet PC and must agree to this policy before completing your order. By confirming your order, you indicate your agreement to this policy.
Recertified laptops & desktop PCs come with a 90 Day Labor & 30 Day
parts warranty, unless otherwise listed on the product page. Laptops
batteries are not covered by this warranty. A defective Desktop PC, Notebook, or
Tablet PC that is returned for a replacement may be repaired or replaced at
SuperLaptopDeals discretion, unless otherwise required by law. If you have a
question regarding a Desktop PC, Notebook, or Tablet PC RMA, please contact us
Software Return Policy
Return Retail & OEM Software for refund within: non-refundable
Return Defective (Retail or OEM) Software for replacement within: 30 days
This is our Detailed Software Return Policy.
Opened Retail or OEM software can only be returned for replacement, and replacement RMAs will only be honored if the returned software is defective or damaged.
OEM software is non-refundable once purchased and delivered. OEM versions are intended for system builders only and cannot be transferred to another PC once installed. Purchasers of this software are required to comply with the terms of the applicable System Builder License, including responsibility for providing all end-user support. is not responsible for system/software incompatibility, and incompatibility issues do not qualify software as damaged or defective. Customers are encouraged to contact the respective software publisher for answers to technical questions, such as minimum system requirements, prior to purchase
Frequently Asked Questions:
What is a Recertified laptop or desktop?